Delivery and Returns
Delivery:
Bloom Perfumery ships to UK, EU and the rest of the world. See full list of countries.
We use Royal Mail (UK only) and DHL and there are several options.
А) Samples (1 ml) and packs of samples, can be shipped to ANY country without restrictions:
| Dispatched | Delivery after dispatch | Tracked | Price | |
|---|---|---|---|---|
| Royal Mail Signed For™ 2nd Class | 1-2 working days | 3-5 working days | Yes | £2.7 |
| DHL to UK | 1 working day | next working day | Yes | from £7 |
| DHL to EU | 1 working day | 2-3 working days | Yes | from £12 |
| DHL Worldwide (outside EU) | 1 working day | 2-5 working days | Yes | from £16 |
B) Perfume above 1 ml, home scents, etc. to UK and EU. There are no restrictions as within EU DHL ships perfume by road.
| Dispatched | Delivery after dispatch | Tracked | Price | |
|---|---|---|---|---|
| DHL to UK | 1 working day | next working day | Yes | From £11 |
| DHL Express Europe | 1 working day | 2-3 working days | Yes | From £12 |
С) Perfume above 1 ml, home scents, etc. orders to rest of the world (outside EU). As these shipments are by air: dangerous goods restrictions and fees apply. DHL's surcharge for 'limited quantities" (perfume with alcohol above 1 ml to 30 ml) is £4 and surcharge for "full dangerous goods" (perfume with alcohol above 30 ml) is £10. In addition to that some countries to not allow DHL to bring in perfume above 1 ml (for instance Australia, Canada, Japan and some others). See full list of shipping costs, restrictions and fees here.
| Dispatched | Delivery after dispatch | Tracked | Price |
Possible surcharge |
|
|---|---|---|---|---|---|
| DHL worldwide | 1 working day | 2-5 working days | Yes | From £16 | £4 or £10 |
Any orders made using the DHL next day option are dispatched as soon as possible, usually same business day if the order was placed before noon or next business day if the order was placed after 12.
Returns:
If you beleive the item is faulty please get in touch at bloom@bloomperume.co.uk and we will arrange pick of faulty products (returns for such cases are free).
If you changed your mind, the product has to be in its original manufacturer's packaging (and that includes celophane being intact and not tempered with) Please send it back within 28 days of purchase. We will issue a refund after we have inspected and accepted the item. Items damaged while on their way back to us will not be refunded, please pack them well.