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Delivery and Returns

Delivery

Bloom Perfumery ships to UK, EU and the rest of the world. 

We use Royal Mail (UK only) and DHL (any destination) and there are several options.

Returns

If you beleive the item is faulty please get in touch at bloom@bloomperfume.co.uk and we will arrange pick of faulty products (returns for such cases are free).

If you changed your mind, the product has to be in its original manufacturer's packaging (and that includes celophane being intact and not tempered with) Please send it back within 28 days of purchase. We will issue a refund after we have inspected and accepted the item. Items damaged while on their way back to us will not be refunded, please pack them well.

UK VAT refunds on orders delivered to outside of the EU (and also Norway, Guernsey, Jersey, etc.)

If your order is going to an address outside of the EU and also Norway, Switzerland, Guernsey and Jersey you are entitled to the refund of the UK VAT.

This refund can be processed by us within a month after your order gets delivered. You will see the amount of tax when you check out and in the order delivery note.

We can return the tax by PayPal and to cards for accounts in £. If you paid by card and from an account in any other currency (but not £) we can only process the refund over the phone. Please call our London store: +44 (0) 207 240 0338.

Alternatively we can issue a discount code for the amount of the refund. You will be able to use this code/credit for your next orders.