Delivery and Returns
Delivery
Bloom Perfumery ships to UK, EU and the rest of the world.
We use Royal Mail (UK only) and DHL (any destination) and there are several options.
Returns
If you beleive the item is faulty please get in touch at bloom@bloomperfume.co.uk and we will arrange pick of faulty products (returns for such cases are free).
If you changed your mind, the product has to be in its original manufacturer's packaging (and that includes celophane being intact and not tempered with) Please send it back within 28 days of purchase. We will issue a refund after we have inspected and accepted the item. Items damaged while on their way back to us will not be refunded, please pack them well.
UK VAT refunds on orders delivered to outside of the EU (and also Norway, Guernsey, Jersey, etc.)
If your order is going to an address outside of the EU and also Norway, Switzerland, Guernsey and Jersey you are entitled to the refund of the UK VAT.
This refund can be processed by us within a month after your order gets delivered. You will see the amount of tax when you check out and in the order delivery note.
We can return the tax by PayPal and to cards for accounts in £. If you paid by card and from an account in any other currency (but not £) we can only process the refund over the phone. Please call our London store: +44 (0) 207 240 0338.
Alternatively we can issue a discount code for the amount of the refund. You will be able to use this code/credit for your next orders.
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| United Kingdom | Any product | DHL next day delivery | £9.86 | £100.00 |
| United Kingdom | 1 ml samples (and packs of) | Royal Mail (2nd class recorded) 2-5 working days | £2.70 | £30.00 |
| Jersey | Any product | Royal Mail (2nd class recorded) 2-5 working days | £9.00 | £100.00 |
| Jersey | 1 ml samples (and packs of) | Royal Mail (2nd class recorded) 2-5 working days | £2.70 | £30.00 |
| Isle Of Man | Any product | Royal Mail (2nd class recorded) 2-5 working days | £9.00 | £100.00 |
| Isle Of Man | 1 ml samples (and packs of) | Royal Mail (2nd class recorded) 2-5 working days | £2.70 | £30.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Austria | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Belgium | Any product | DHL 2-3 working days | £17.00 | £340.00 |
| Bulgaria | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Croatia | Any product | DHL 2-3 working days | £35.00 | £700.00 |
| Cyprus | Any product | DHL 2-3 working days | £26.00 | £520.00 |
| Czech Republic | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Denmark | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Estonia | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Finland | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| France | Any product | DHL 2-3 working days | £17.00 | £340.00 |
| Germany | Any product | DHL 2-3 working days | £17.00 | £170.00 |
| Greece | Any product | DHL 2-3 working days | £32.00 | £640.00 |
| Hungary | Any product | DHL 2-3 working days | £20.00 | £400.00 |
| Ireland | Any product | DHL 2-3 working days | £17.00 | £340.00 |
| Italy | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Latvia | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Lithuania | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Luxembourg | Any product | DHL 2-3 working days | £17.00 | £340.00 |
| Malta | Any product | DHL 2-3 working days | £20.00 | £400.00 |
| Monaco | Any product | DHL 2-3 working days | £40.00 | £800.00 |
| Netherlands | Any product | DHL 2-3 working days | £17.00 | £340.00 |
| Poland | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Portugal | Any product | DHL 2-3 working days | £20.00 | £400.00 |
| Romania | Any product | DHL 2-3 working days | £26.00 | £520.00 |
| Slovakia | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Slovenia | Any product | DHL 2-3 working days | £20.00 | £400.00 |
| Spain | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Sweden | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Vatican City | Any product | DHL 2-3 working days | £40.00 | £800.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Albania | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Armenia | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Azerbaijan | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Andorra | Any product | DHL 2-3 working days | £40.00 | £800.00 |
| Belarus | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Bosnia and Herzegovina | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Canary Islands | Any product | DHL 2-3 working days | £30.00 | £600.00 |
| Gibraltar | Any product | DHL 2-3 working days | £32.00 | £640.00 |
| Georgia | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Iceland | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Kosovo | Only SAFE* products | DHL 2-3 working days | £23.00 | £460.00 |
| Liechtenstein | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Moldova | Only SAFE* products | DHL 2-3 working days | £30.00 | £600.00 |
| Montenegro | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| North Macedonia | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Norway | Any product | DHL 2-3 working days | £20.00 | £400.00 |
| Russia | Any product | DHL 2-3 working days | £32.00 | £420.00 |
| San Marino | Any product | DHL 2-3 working days | £40.00 | £800.00 |
| Serbia | Any product | DHL 2-3 working days | £23.00 | £460.00 |
| Switzerland | Any product | DHL 2-3 working days | £19.00 | £200.00 |
| Ukraine | Any product | DHL 2-3 working days | £23.00 | £460.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Bahrain | Any product | DHL 2-3 working days | £30.00 | £600.00 |
| Iraq | Any product | DHL 2-3 working days | £30.00 | £600.00 |
| Israel | Any product | DHL 2-3 working days | £26.00 | £520.00 |
| Jordan | Any product | DHL 2-3 working days | £30.00 | £600.00 |
| Kuwait | Any product | DHL 2-3 working days | £26.00 | £520.00 |
| Lebanon | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Qatar | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Oman | Any product | DHL 2-3 working days | £30.00 | £600.00 |
| Saudi Arabia | Any product | DHL 2-3 working days | £32.00 | £320.00 |
| Turkey | Only SAFE* products | DHL 2-3 working days | £23.00 | £460.00 |
| United Arab Emirates | Any product | DHL 2-3 working days | £26.00 | £520.00 |
| Yemen | Any product | DHL 2-3 working days | £30.00 | £600.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Bangladesh | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Bhutan | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Cambodia | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Brunei | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| Vietnam | Only SAFE* products | DHL 3-5 working days | £30.00 | £600.00 |
| Indonesia | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| Pakistan | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Nepal | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Singapore | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| South Korea | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| Taiwan | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| Thailand | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| Macao | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| HongKong | Any product | DHL 3-5 working days | £26.00 | £520.00 |
| China | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| India | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Japan | Only SAFE* products | DHL 3-5 working days | £26.00 | £520.00 |
| Kazakhstan | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| United States | Any product | DHL 2-3 working days | £15.00 | £250.00 |
| Canada | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Antigua And Barbuda | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Argentina | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Bahamas | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Barbados | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Belize | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Bolivia | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Brazil | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Chile | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| CostaRica | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Colombia | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Cuba | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Dominica | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Dominican Republic | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Ecuador | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| El Salvador | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Grenada | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Guatemala | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Mexico | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Panama | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Paraguay | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
| Peru | Only SAFE* products | DHL 2-3 working days | £32.00 | £640.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Australia | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Fiji | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Malaysia | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| New Zealand | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Philippines | Any product | DHL 3-5 working days | £26.00 | £520.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown
| Destination | Type of Product | Courrier / Service | Cost | Free shipping** |
|---|---|---|---|---|
| Algeria | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Angola | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Botswana | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Burkina Faso | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Central African Republic | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Chad | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Djibouti | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Egypt | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Ethiopia | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Gabon | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Gambia | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Niger | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
| Nigeria | Any product | DHL 3-5 working days | £39.00 | £780.00 |
| Benin | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| Cameroon | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| Ghana | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| Morocco | Any product | DHL 3-5 working days | £30.00 | £600.00 |
| South Africa | Only SAFE* products | DHL 3-5 working days | £32.00 | £640.00 |
* SAFE means 1 ml samples of any perfume and products that do not contain alcohol (candles, body care, water based perfumes, etc.)
** Free shipping starts for orders above amounts shown